Collection: Shipping Policy
At Nar Jewellery, we take great care to ensure your custom jewellery reaches you safely and promptly. Below is an outline of our shipping process and policies.
1. Shipping Timeline
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Custom Jewellery:
All custom orders are made to your specifications. The production process typically takes 4-6 weeks, after which your item will be shipped.
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Ready-to-Ship Items:
Items labeled as "Ready to Ship" are processed and dispatched within 3-5 business days of receiving your order.
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Shipping Duration:
Once shipped, delivery typically takes 5-7 business days, depending on your location.
2. Shipping Costs
- Shipping charges are calculated at checkout based on your delivery address and selected shipping method.
- Orders over a specific value may qualify for free shipping (if applicable).
3. Signature Confirmation
- To ensure the safe delivery of your jewellery, all shipments require a signature upon receipt. Please ensure someone is available at the delivery address to sign for the package.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email. You can use this to monitor the progress of your shipment.
5. Shipping Locations
- We currently ship to Canada/USA. If your location is not listed, please contact us to discuss potential delivery options.
6. Shipping Liability
- Nar Jewellery is not responsible for delays caused by shipping carriers or customs processing.
- In the rare event of a lost or damaged package, please contact us immediately so we can work with the carrier to resolve the issue.
7. Customs and Duties
- International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the recipient. Please check with your local customs office for more details.
Contact Us
If you have any questions about your shipment, feel free to reach out to us at:
Email: nar120gold@gmail.com
Phone: 647-483-2204